Travel Cart UK & Data Protection

Travel Cart UK understands and respects the importance of your privacy. This Privacy Policy outlines how we use the personal data we collect from you, or that you provide to us. This covers all of our clients. It is the responsibility of the lead passenger to ensure all travelers are aware of this policy, so they understand how their data maybe processed.

Please read the following information carefully.

The Data Protection 2018 Act introduced the following principles to UK law:

• Lawful, fair and transparent processing of data
• The purpose for which personal data is collected must be specified, explicit and legitimate, and the data must be processed in a manner that remains compatible with the initial purpose for which it is collected
• Accuracy of data is maintained
• Data is not excessive and remains adequate and relevant data to the purpose
• Data is stored for no longer than necessary
• Appropriate measures are taken to ensure data is processed in a secure manner

By making a booking/purchase or submitting your personal data via this web site, you agree to the transfer, storing or processing of it as set out below. As a travel provider, we require these details in order to fulfil our contract with you.

Please do not use this website if you do not agree with any of the following.

What Information do we Collect & Why?

We may collect, use and disclose personal information to perform our duties as a travel agent in a variety of ways including on our website, when you make a travel enquiry or a travel booking, through our social media channels, and via other forms of communication including telephone and email. In the course of our relationship we may collect the following:

• We may collect: personal data provided by the traveler when he/she connects with us, including name and, telephone number and email address
• Passport number, date of birth and nationality - if required by the respective airline
• We collect your credit card number, security number, expiration date and cardholder name to order and book a flight, hotel or car rental
• We ask you, where did you hear about www.travelcartuk.co.uk and we use this information to analyses the effectiveness of the various publicity campaigns
• We may monitor calls to our Support Service (where available), for the purposes of quality control, analysis, staff training and/or to protect ourselves in the event of a legal dispute. Any personal data obtained from the User during the call will be processed in accordance with this privacy policy
• Information provided by filling forms on our website - e.g. email address, where you heard about us and your travel preferences. This information will be used to keep you up to date with all our latest offers and products
• Social media - by interacting with the social media features on our website (Facebook, Twitter or Instagram) you will be bound by the privacy policies of the respective social media companies
• When you reach our website we collect information about your visits to the website and your use of the website, such as the device and browser you are using, the network you are using to connect with us, including the IP address

How we use your Personal Information

We may process, use or share information we have collected about you in certain situations as explained above.

In general, the data we hold on you will be used for the purpose of processing your travel booking, in accordance with your booking terms and conditions. We only share your information with preferred suppliers: airlines, hotels, tour operators, transfer providers, cruise lines, car rental and activity providers who fulfil your travel reservation

Third parties who provide services on our behalf, including credit card processing, business analytics and fraud prevention.As required or authorized by applicable law, and to comply with our legal obligations.We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

Furthermore, your information may be processed and disclosed as follows:

With your consent

Where possible we will explicitly seek your consent to use your information for any purpose other than what it was collected for. By becoming a customer, we may also rely on another legal basis to process your personal information, such as having a Legitimate Interest. Before we do this, we will carry out a suitable test to ensure it is the appropriate lawful basis for processing your personal information, and it does not infringe your rights and freedoms. We will inform you if we intend to process your information in this way, and provide a simple method for you to opt-out of the communication if you wish to do so.

For Contractual Purposes

In order to perform our duties as a travel agent. The consequences of not providing this information is that we will be unable to complete your booking.Personal and contact details are used for the purposes of completing the travel bookings you make on our site. Similarly, payment information, passport numbers, date of birth, frequent flyer numbers and dietary requirements.

Contacting you and your marketing preferences

In conducting business transactions, we will contact you by e-mail and/or telephone. In addition, we would like to send you information about our products and services which may be of interest to you. We may use your postal address and email address to contact you according to the marketing preferences we hold on record for you.Agreeing to our privacy policy allows us to use your personal information within our group of companies so that we can offer you all our products and services.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. They may also be used to track your return visits to our sites.We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to:

• keep track of you whilst you navigate the website
• keep track of items in your shopping basket
• prevent fraud and increase website security